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Highway Licensing & Permits Software

+44 (0)1295 273000

Customer PORTAL

The online customer portal enables applicants to create an account and manage multiple licence and permit applications, including renewals. Users can access the portal via a desktop, tablet or smartphone device. User accounts support the uploading and management of supporting documents for applications such as public liability insurance and waste carrier certificates. Application progress can be tracked from start to finish and secure online payments can be made at point of application or prior to approval being granted, ensuring you receive all payments before approving a permit or licence.

We receive regular positive feedback from highway authority customers, even requesting neighbouring authorities adopt the same system as used by our customers. 

“Best system I’ve used for managing permits”

  • Online applications

    Applicant can create an online account to apply, renew, and request an amend. Fully responsive via smartphone or a web browser.

  • Online payment

    Applicant can pay for a licence or permit online via your chosen payment gateway.

  • Multi user function

    Applicants can create multiple users under a single account and store all permits under a single company record.

  • Online correspondence

    Applicant can view and download all correspondence relating to a permit or licence application.

  • Multiple application submission

    Customers can apply and pay online for multiple applications in a single transaction using our shopping basket.

  • Account documentation

    Stores supporting documents on a customer account such as public liability insurance, including expiry dates. Sending reminder emails at point of expiry and stop applicants applying without valid documentation.

  • Supporting documentation

    Applicants upload supporting documents as part of a specific application, such as traffic management plans for review as part of the approval process in the back office management portal.

  • Track applications

    Applicants can track the status of their applications at every stage of the process, with automated status updates.

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Request an online or onsite demonstration of StarGo to see the full system in operation.

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Contact Us

StarTraq House, Banbury Office Village, Noral Way, Banbury, Oxfordshire, OX16 2SB

+44 (0)1295 273000

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